Shipping & Returns

We will only shipped to the billing address associated with the card. If the shipping address doesn't match the billing address you'll have to fill out a credit card authorization form and have it to us within the next busy day.  All packages are shipped via USPS


Terms of payment are always 100% upfront. We accept all major credit cards. As soon as you place an order online your credit card will be charged.

Credit card fraud and theft of our merchandise will be prosecuted to the fullest extent of the law. If your billing address is different than your shipping address you will be required to fill out a credit card authorization form and send supporting documentation before your shipment is released. If this is necessary a representative will contact promptly after your order has been placed.



The processing time for orders is 2-4 business days. After that, delivery time within the United States is 2-5 days, and 6-10 business days internationally. Please keep in mind that during holidays or limited edition launches, this time may vary. If you are ordering during a sale Shipping can take more than 5 days. If you reside in an apartment complex please be sure to add your apartment number when ordering.We are not responsible for carrier delays, natural disaster delays, or delays due to the holiday. We strongly suggest not booking a hair appointment until you have received your order. Deliveryestimates do not include processing time. Thank you for your patience



Due to the nature of our products, all sales are final and no refunds will be issues. Exchanges are available on a case by case basis. If your refund is accepted there will be a 30% restocking fee.


Beaute By Sade isn’t responsible for any lost/damage packages.

Any custom color orders require an additional 2-3 days , for the coloring process . 

Any Wig orders require and additional 3 days for production time. All wigs are made from start.





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